How many times have I answered the phone with a grumpy attitude to experience the same back from whoever has called? Seriously. Bad moods can be catching. Luckily, good moods can be catching too :-)
"Thousands of candles can be lighted from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared." Buddha
When I answer the phone at work I try and answer with a cheery tone because I think it really sets the tone of the conversation etc.
ReplyDeleteIf you phone someone and they sound really grumpy, I think that often sets the tone for the rest of the conversation. So more happy phone-answering please!
Thanks for the comment, RR :-) It's really surprising how a cheery tone can set the whole tone of the conversation. I agree: definitely more happy phone-answering ;-)
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